Introduction
Welcome to Raven Hides. By accessing our website or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
Definitions
- "Raven Hides" refers to our business and website, ravenhides.co.za.
- "Customer" refers to any individual or entity accessing our website or purchasing our products.
- "Products" refer to animal hides, skulls, horns, leather goods, and home décor items sold by Raven Hides.
Use of Website
- You must be 18 years or older to make purchases from our website.
- You agree to provide accurate and complete information when placing an order.
- You may not use our website for any unlawful purpose or violate any laws in your jurisdiction.
Product Information
- All products are authentic and sourced ethically through reputable suppliers.
- Due to the natural characteristics of hides and skulls, size, color, and appearance may vary.
- We strive to present accurate product descriptions and images but cannot guarantee exact likeness.
Orders and Payments
- Orders can be placed online by adding items to your cart and completing the checkout process.
- We accept secure payment via credit/debit card, EFT, and other approved methods.
- All prices are listed in South African Rand (ZAR) and include VAT where applicable.
Shipping and Delivery
- We deliver across South Africa and internationally by arrangement.
- Shipping costs and delivery times are shown at checkout or quoted via email.
- We are not liable for delays due to courier services, customs, or natural causes.
Return Policy
- Returns are accepted within 7 days of delivery, provided the product is unused, in its original condition, and with proof of purchase.
- Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
- To initiate a return, please contact us at [email protected].
Governing Law
These Terms shall be governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
Changes to Terms
We reserve the right to update or change these Terms at any time. Revisions will be posted on this page and become effective immediately.
Contact Us
Raven Hides
Email: [email protected]
Phone: 082 447 3578
Website: www.ravenhides.co.za